Terms & Conditions / GDPR
This website is run by Christine Novosel, and the terms “I”, “us”, “we” and “our” refer to Christine Novosel. We offer this website, including the information, tools and services, to you, the user, conditioned upon your acceptance of the policies stated here.
By visiting this website and/or purchasing something from Christine Novosel, you are engaging in our Service and agree to the following Terms and Conditions. These apply to everyone who visits this website, so please read carefully as you are bound by these Terms.
New items added to the shop will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our shop is built in WordPress and payments are processed through PayPal. They provide us with the online e-commerce platform that allows us to sell our artwork and services to you.
GDPR
To deliver your order, we need to collect your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also send other personal details if you contact Christine Novosel directly for bespoke projects. We need your information to provide our Services, and will never share your data without your explicit consent. By purchasing an item from our website, you consent to providing your address details to a third party for delivery purposes only. We retain your personal information only for as long as necessary to provide you with our Services and in order to resolve disputes. The maximum amount of time your data will be kept is 4 years. Your data is stored in password protected email accounts, hard drives and payment databases. Under EU law you can contact Christine Novosel at any time in order to enquire about what data is held, request deletion of your data or change your consent preferences. You can email: info@christinenovosel.com.
About Us & VAT
Christine Novosel is a sole trader, not registered for VAT. The prices listed in the shop do not include VAT and VAT is not collected from the sales. Christine Novosel holds Public & Products Liability and Professional Indemnity (PPL and PI) insurance from a-n The Artists Information Company.
Payment Methods
Payment is made through PayPal. Payment is deducted when we process your order. Card information is not stored and all card information is handled over SSL encryption. If your payment cannot be authorised for any reason we will let you know. Full title to the goods purchased will only pass to you once full payment has been received by us. If you prefer to purchase an item in an alternative method, please get in touch via email to discuss options: info@christinenovosel.com.
Prices
Christine Novosel uses a pricing rubric to ensure prints and artwork of all sizes and complexity are priced fairly and transparently – the prices are not arbitrary. A3 prints are double the price of a similar A4 print, etc. 300gsm paper prints are double the price of a similar 150gsm paper print, etc. Factors that influence pricing include: the materials used, time involved in production, Scottish Artists Union and a-n The Artists Information Company recommended rates of pay, market prices, whether the item is editioned or unique, and the size of the final item. We reserve the right to alter prices at any time. It may be necessary to change prices either up or down, due to a number of reasons including but not limited to: materials and supplies price changes, Royal Mail and/or shipping cost changes. Any changes will be confirmed to you at the time of ordering.
Order Confirmation
Once you have placed an order with us you will receive email confirmation. You should keep a copy of this in case you or we need to get in touch about the order. If you do not receive an email confirmation, please get in touch via email so we can make sure the order went through: info@christinenovosel.com.
Shipping
Your print will be put inside a sleeve for protection, then into a recyclable board backed envelope. All orders are sent out via Royal Mail. Shipping fees are placed on your final order, so if you purchase several prints of different sizes, you will only pay the shipping fee for the largest print. Purchases of 1 or more prints are bundled and packed into the same envelope where possible. If you are purchasing over 5 prints, your order may arrive in separate envelopes. Items larger than an A3 print will have the shipping cost included in the price, and this will be stated on the item's shop description.
Commissions & Pet Portrait Projects
The Pet Portrait Package includes a phone/in person/Zoom/email consultation if desired, and requires a minimum of 1 quality reference photograph to be emailed to Christine Novosel. A quality photograph is deemed one that is well lit, sharp, free of background clutter, reflects accurate colours, etc. If the reference photograph is not of a quality to ensure a good result, we will contact you to obtain alternative images. If requested, a sketch can be sent to you for approval before the final artwork is created. You will be able to suggest or request a change or edit at this point, however please note this will add more time to the production schedule. Outwith sketches, changes and shipping, Pet Portraits will take no more than 15 working days to complete. We will get in touch if this timeframe cannot be honoured.
Consultations for other bespoke projects are free. During the consultation, drawings and/or notes of your ideas will be taken, and any reference material (photographs of your own or sourced online) can be given to Christine Novosel. We will issue you a quote with deliverables, prices, expenses and delivery dates, which both you and Christine Novosel will sign. Once signed, a non-refundable deposit of 30% of the quoted price is due. Christine Novosel will issue you an invoice via email. You have a choice of a Paypal invoice which can be paid with a credit card online, or a traditional invoice which can be paid in cash or BACS. An initial update will be sent to you via email, with photographs and a detailed sketch. You are able to suggest up to two changes or edits, after which the final artwork will be approved and put in production. Once the final artwork is ready for delivery, the remaining invoice amount will be requested and once paid, the job will be released and shipped.
Copyright
This website is owned and operated by Christine Novosel. All content including photographs, designs, logos, photographs, written and other materials on our website are copyrighted to Christine Novosel, her authors, designers, photographers etc. The website design is attributed to Alasdair Dimmick and the shop photography is attributed to Jack Low. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Christine Novosel.
Terms & Conditions / GDPR
This website is run by Christine Novosel, and the terms “I”, “us”, “we” and “our” refer to Christine Novosel. We offer this website, including the information, tools and services, to you, the user, conditioned upon your acceptance of the policies stated here.
By visiting this website and/or purchasing something from Christine Novosel, you are engaging in our Service and agree to the following Terms and Conditions. These apply to everyone who visits this website, so please read carefully as you are bound by these Terms.
New items added to the shop will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our shop is built in WordPress and payments are processed through PayPal. They provide us with the online e-commerce platform that allows us to sell our artwork and services to you.
GDPR
To deliver your order, we need to collect your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also send other personal details if you contact Christine Novosel directly for bespoke projects. We need your information to provide our Services, and will never share your data without your explicit consent. By purchasing an item from our website, you consent to providing your address details to a third party for delivery purposes only. We retain your personal information only for as long as necessary to provide you with our Services and in order to resolve disputes. The maximum amount of time your data will be kept is 4 years. Your data is stored in password protected email accounts, hard drives and payment databases. Under EU law you can contact Christine Novosel at any time in order to enquire about what data is held, request deletion of your data or change your consent preferences. You can email: info@christinenovosel.com.
About Us & VAT
Christine Novosel is a sole trader, not registered for VAT. The prices listed in the shop do not include VAT and VAT is not collected from the sales. Christine Novosel holds Public & Products Liability and Professional Indemnity (PPL and PI) insurance from a-n The Artists Information Company.
Payment Methods
Payment is made through PayPal. Payment is deducted when we process your order. Card information is not stored and all card information is handled over SSL encryption. If your payment cannot be authorised for any reason we will let you know. Full title to the goods purchased will only pass to you once full payment has been received by us. If you prefer to purchase an item in an alternative method, please get in touch via email to discuss options: info@christinenovosel.com.
Prices
Christine Novosel uses a pricing rubric to ensure prints and artwork of all sizes and complexity are priced fairly and transparently – the prices are not arbitrary. A3 prints are double the price of a similar A4 print, etc. 300gsm paper prints are double the price of a similar 150gsm paper print, etc. Factors that influence pricing include: the materials used, time involved in production, Scottish Artists Union and a-n The Artists Information Company recommended rates of pay, market prices, whether the item is editioned or unique, and the size of the final item. We reserve the right to alter prices at any time. It may be necessary to change prices either up or down, due to a number of reasons including but not limited to: materials and supplies price changes, Royal Mail and/or shipping cost changes. Any changes will be confirmed to you at the time of ordering.
Order Confirmation
Once you have placed an order with us you will receive email confirmation. You should keep a copy of this in case you or we need to get in touch about the order. If you do not receive an email confirmation, please get in touch via email so we can make sure the order went through: info@christinenovosel.com.
Shipping
Your print will be put inside a sleeve for protection, then into a recyclable board backed envelope. All orders are sent out via Royal Mail. Shipping fees are placed on your final order, so if you purchase several prints of different sizes, you will only pay the shipping fee for the largest print. Purchases of 1 or more prints are bundled and packed into the same envelope where possible. If you are purchasing over 5 prints, your order may arrive in separate envelopes. Items larger than an A3 print will have the shipping cost included in the price, and this will be stated on the item's shop description.
Commissions & Pet Portrait Projects
The Pet Portrait Package includes a phone/in person/Zoom/email consultation if desired, and requires a minimum of 1 quality reference photograph to be emailed to Christine Novosel. A quality photograph is deemed one that is well lit, sharp, free of background clutter, reflects accurate colours, etc. If the reference photograph is not of a quality to ensure a good result, we will contact you to obtain alternative images. If requested, a sketch can be sent to you for approval before the final artwork is created. You will be able to suggest or request a change or edit at this point, however please note this will add more time to the production schedule. Outwith sketches, changes and shipping, Pet Portraits will take no more than 15 working days to complete. We will get in touch if this timeframe cannot be honoured.
Consultations for other bespoke projects are free. During the consultation, drawings and/or notes of your ideas will be taken, and any reference material (photographs of your own or sourced online) can be given to Christine Novosel. We will issue you a quote with deliverables, prices, expenses and delivery dates, which both you and Christine Novosel will sign. Once signed, a non-refundable deposit of 30% of the quoted price is due. Christine Novosel will issue you an invoice via email. You have a choice of a Paypal invoice which can be paid with a credit card online, or a traditional invoice which can be paid in cash or BACS. An initial update will be sent to you via email, with photographs and a detailed sketch. You are able to suggest up to two changes or edits, after which the final artwork will be approved and put in production. Once the final artwork is ready for delivery, the remaining invoice amount will be requested and once paid, the job will be released and shipped.
Copyright
This website is owned and operated by Christine Novosel. All content including photographs, designs, logos, photographs, written and other materials on our website are copyrighted to Christine Novosel, her authors, designers, photographers etc. The website design is attributed to Alasdair Dimmick and the shop photography is attributed to Jack Low. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Christine Novosel.